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Customer Service Manual
Standard Operating Procedures
Employee Policy Manual
Business Survival Guide; Teaches you which numbers you need to focus on for SMALL BUSINESS SUCCESS!
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Resource #4- Financial Overview
Sample of Financial Overview
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Understanding You Financial Statements
Cash Flow Statement
Resource # 3- Excel Sheet Financials
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Resource #5 - Business Startup Checklist
Contents include: Retails for - $29.49
Business Formation Setup
What is Customer Service
How to Help a Customer
Types of Customers
Excellent Customer Service
How to Develop a Customer Survey
Opening and Closing Policy
Customer Complaint Policy
Request Time Off Policy
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Standards of Conduct Policy
Sexual Harassment Policy
Substance Abuse Policy
Military Leave Policy
Contents include: Retails for - $329.00
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Business Start up Check list!
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Products and Services
Methods used to contact the target market
Sample of Marketing Plan
Resource #2 - Marketing Plan
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No Fluff Marketing Plan
Where Can I Get A Customer Today?
Where Can I Get A Customer Tomorrow?
How Can I Make Marketing Items?
How Should Your Marketing Week Look?